Privacy Policy
Effective date: May 23, 2026
This Privacy Policy explains how Dominion Lending Centres Homestead Financial ("we," "us," or "our") collects, uses, shares, and protects your personal information. It applies to mortgage applicants, current clients, website visitors, and job applicants. We do not design our website for children under 18; if a minor's data is inadvertently collected, please notify us so we can remove it.
Personal information we collect
Personal information is any data that identifies you directly or indirectly. We may collect:
- Identity and contact details (name, address, phone, date of birth, SIN where required)
- Financial information (banking details, credit history, income documentation)
- Medical information (only where relevant to insurance products)
- Demographic and employment background
- Social media interactions
- Technical data, including dynamic phone-number insertion used to track incoming calls
- Audio/visual recordings at our offices and during customer-service calls
- Background checks, with your consent
How we use your information
We use personal information to evaluate applications, operate and improve our services, prevent fraud, communicate with you, process job applications, conduct research, make certain automated decisions, and meet our legal obligations.
How we share your information
We do not sell your personal data. We share information on a need-to-know basis with our employees, affiliated entities, and service providers, with law enforcement when legally required, and in connection with a business transfer.
Cookies and tracking
We use necessary, functional, analytics, and remarketing cookies, including Google Analytics and Microsoft Clarity, to understand and improve how visitors use our website.
Your rights
You may access your personal information, request corrections, adjust your browser settings, withdraw consent, and unsubscribe from marketing communications at any time.
Data security
We maintain rigorous administrative, physical, and technical safeguards — including firewalls, authentication, and ongoing employee training — to protect your information.
International transfers
Your personal information may be transferred to service providers outside Canada, where it can become subject to foreign laws and potential access by foreign law enforcement.
Contact us
Catherine Evel, Owner & Principal Broker
Email: catherine.evel@homesteadfinancial.ca
Phone: (905) 690-6834